Once the purchase is completed you will receive your tickets directly to your email address. You will be able to find your tickets on your user profile page as well olaii.com/user/tickets/

Your tickets will arrive to your email within a few minutes after you complete the purchase process. Please check your “Promotions” and “Junk” mail as well. You can access your tickets anytime at olaii.com/user/tickets/.

You can pay with Visa, Mastercard cards.

We’re not sending tickets using traditional post. Tickets are electronic and are delivered to your email after the purchase.

No. You can show just the QR code of the ticket at the entrance on your phone.

Full tickets prices are advertised on the website. If there are any special discounts you will be able to clearly see the actual ticket price during the purchase process. Unless you see a direct advertisement from the event promoter for a discounted tickets there are no group discounts.

For questions specific to an event you should first read the event description, if your question is not answered there you should reach out to the event organizer. Olaii can’t provide answers to this types of questions.

You should check the event description first, if the organizer doesn’t provide contact information check their official website.

Unfortunately no. All ticket purchases are final.

All the information will be provided to you by the event promoter. Be sure to track their social media announcements. Should the event promoter ignore your inquiries please contact us at support@olaii.com with full details of the dispute and we will resolve the issue in the shortest time possible.